I try to frequent as many guitar shops as I can, just to dream a bit; to see what is out of my reach and also to realize what I have isn’t so bad. The biggest beef with some of these stores, both big and small, is that they don’t take the time to setup what they are trying to sell. Old strings, truss rod hasn’t been adjusted or something simple, like tuning. Basically, it’s in the same condition when it came from the manufacturer.
If you expect for me to spend hundreds, if not, thousands on a guitar in your shop, please invest thirty or so minutes in setting it up. First impressions are important and if the guitar isn’t setup right, I will not take a chance and buy. So please, put on a new set of strings, adjust the truss rod to the new environment and tune it. I won’t guarantee that it will sell the guitar on the first day but it’s a nice start.